We have backgrounds in the social sciences, behavioral sciences, and psychotherapeutic practices.
Working together at LopezMora Business Design taught us to apply the principles of human-centric design as well as design for behavior change to the real-world challenges of product and brand development.
We adapted these principles to employee engagement and people management, where businesses must evolve their practices to be more diverse, inclusive, and equitable to gain an edge in innovation and thrive long-term.
We listen for how your employees hear your communications in the full range of their human response. We offer solutions that improve communications so they promote belonging with social intelligence.
Socially Intelligent Communication enables you to plan employee engagement communications that increase the odds of producing positive returns, can be operationalized, and offer compelling measurement over time.
James Harn, Ph.D has invested many years working at the intersection of ideas and their real-world execution. While earning his Ph.D. in Philosophy from the New School for Social Research he worked at Young & Rubicam Advertising where he was introduced to consumer and corporate communications. The confluence of rarefied ideas and the sticky world of advertising has served to underline what for him has been a question since his earliest memory: why do we call it that? Today this means understanding and giving name to the deep structures that influence our behavior and understanding of the world around us, and solving problems that businesses might not normally consider. James has corporate communication and management consulting experience across multiple industries ranging from advertising, business intelligence, healthcare, mass transit innovation, and behavioral economics.
Jennifer Sonntag, M.Phil, M.A is a psychoanalyst-in-training, life coach, and music maker with extensive expertise in thinking strategically and inter-disciplinarily. She helps individuals and groups build emotional fluency, expressive ability, and social cohesion. Using these tools in corporate communications, Jennifer strengthens organizations’ capacity to communicate inclusively and engage in civil discourse. Along with her psychoanalytic training, she has a background in English Literature, with degrees from Columbia University. She has significant experience conducting consumer research and moderating focus groups.
We have conducted workshops and mixed methodology sentiment analysis studies for fortune 500 clients relating to:
Behavior change and conversion to reduced-harm products
Consumer-centric/Human-centric product development
Consumer engagement resonance with marketing statements
Consumer engagement product development designed for behavior change
Consumer engagement brand development designed for behavior change